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Amazon Confirms Alexa Recorded, Shared User's Conversation

By BenZinga
Capital Markets, FinTech

Online privacy and data protection remain key themes for investors in 2018, and Amazon.com, Inc. (NASDAQ: AMZN) is dealing with another potential privacy issue Friday. The company confirmed that one of its Echo devices accidentally recorded the private conversation of a family and sent that recorded conversation to a random person in their contact list.
Amazon Responds

The Echo misinterpreted words spoken during the conversation as commands, according to Amazon. Amazon issued the following statement, according to CNBC.

“Echo woke up due to a word in background conversation sounding like ‘Alexa.’ Then, the subsequent conversation was heard as a ‘send message’ request. At which point, Alexa said out loud ‘to whom?’ At which point, the background conversation was interpreted as …

Photo: Amazon

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